Archive for the ‘Public Access’ Category

Uber’s policy: Service dogs are allowed to ride with their handlers at no extra cost. According to Uber’s guidelines, drivers are required to accommodate service animals and provide them with the same level of service as any other passenger.

What if your driver gives you a hard time?

If an Uber driver refuses to allow your service dog in the car or you face harassment, you can file a complaint with Uber. 

To file a report from the Uber Rider App, navigate to the “I Want To Report A Service Animal Issue” screen, available through the trip details screen and the account menu button.

After you file a report, Uber’s team will investigate the incident and act under its Service Animal Policy

Uber Cleaning Fees

You do not have to pay any additional cleaning fees for hair or shedding from your service dog. If you are charged a cleaning fee after your ride has ended, you can contact Uber to request a refund. 

Proving you have a service dog

If the driver wants to verify that you own a service dog, they can ask two questions: 1. Is the dog a service dog required for a disability? and 2. What work or task has the dog been trained to perform? 

It can also be helpful to identify your dog as a service animal by carrying an ID card or using accessories like vests and tags. The driver, however, cannot refuse your ride if you do not have these items. 

Practical Tips 💡 Make sure the driver is aware that your dog is a service animal so they do not mistakenly believe that it is a pet. Most drivers appreciate it if you keep your service dog on the vehicle’s floor (unless your service dog is needed on your lap or by your side to provide its disability-related service).  You are not responsible for cleaning fees for hair or shedding. However, it’s courteous to clean up after your dog whenever possible. 

In New York, service dogs can go to many places that pets can’t. Service dogs are allowed in almost all public areas in New York, including:

Restaurants and cafes Hotels and motels Public transportation (such as buses, subways, Ubers, and taxis) Theaters and cinemas Museums and art galleries Stores and shopping malls Hospitals and medical offices Parks and recreational areas

This means if you’re a resident of New York City, your service dog is welcome in places like the L Train, the MOMA, your favorite cafe in Brooklyn, and clothing shops in SoHo.

ServiceDogCertifications.org

Service dogs also have housing rights in residential buildings that don’t allow pets in New York. That includes rental complexes, co-ops, government-assisted housing, and condominiums.

There are, of course, some limitations. Places where the general public is not allowed for safety or health considerations are still off-limits to service dogs. For example, in a hospital, a service dog would be allowed in an examination room or lobby but not in an operating room or other sterile environments.

What gives service dogs public access rights in New York?

Service dogs are protected by both federal and state law in New York. Service dogs are an accommodation for people with physical and mental health disabilities. Service dogs used for mental illnesses are called psychiatric service dogs.

Under these laws, public establishments and landlords must allow service dogs to enter, even if there is a policy banning pets. They must also do so without charging any fees. That means a service dog is allowed to live in a no-pet residential building without having to pay a pet fee or deposit.

How can establishments verify a service dog in New York?

Stores, restaurants, and other public venues in New York are allowed to verify a service dog before allowing it to enter. And this can only be done with verbal confirmation. 

Staff are allowed to ask service dog handlers two questions (and only if the handler’s disability is not obvious): 1. Is the dog a service dog required for a disability? and 2. What work or task has the service dog been trained to perform?

In New York, staff members and landlords cannot ask for documentation or require a service dog to wear a vest or ID tag. Most service dog owners, however, voluntarily use accessories like vets, tags, ID cards, or certificates to visually designate their service dog as a working animal. 

These items make it convenient for service dog owners to convey to others that their dog is required for a medical or psychiatric condition. That can be especially helpful in areas where normal pets aren’t typically welcome.

Service dogs are not just for the visually or hearing impaired individual. Service dogs have lent a helping paw to individuals with a broader range of physical and psychological conditions.

But what if you are a student and need a service dog? Will colleges allow dogs on campus and into the classroom?

Read on for some important information to answer the question, “can I take my service dog to college?”

Service Dogs Are NOT Emotional Support Animals

There is a difference between a Service Dog and an Emotional Support Animal, which will make a difference when you seek to bring your dog to college.

The service dog is a canine specially trained to perform a task for its handler with a physical or mental health disability. This may include leading the person with a visual or hearing impairment, mobility support, or alerting to a drop in blood sugar or an oncoming seizure and helping to overcome certain psychiatric disabilities.

The emotional support animal, on the other hand, is not trained for a task but instead provides emotional comfort and help to improve the symptoms of certain psychological disorders.

Even though the Fair Housing Act covers both — service animals and emotional support animals — in housing areas and dormitories, the laws governing where a task-trained service dog is permitted go far beyond.

The Disability Laws and the Service Dog in College

The Americans With Disabilities Act (ADA) is a federally protected law that supersedes all local and state laws regarding the use of service dogs in schools and colleges. 

According to the ADA, a student is permitted to bring a service dog to college when the dog helps to expand their independence. Although the school must provide appropriate access for both the student and the service dog to classrooms and housing, they do not have to provide care, food, or relief areas for the canine. The Disabilities Education Improvement Act requires school districts to allow a service dog to accompany a student with a disability to school.

Colleges must make reasonable accommodations for service dogs, meaning they must allow the service dog into areas like classrooms, lecture halls, and cafeteria, as long as it doesn’t create an undue hardship on the facility. 

ServiceDogCertifications.com

According to the ADA, a fear of dogs or allergies are not reasons to ban the service dog from the college. If one of these situations presents itself, then accommodation for both the student with the service dog and the allergic or fearful person must be given (for example, by moving the dog and the affected person to opposite sides of the classroom).

College students with a fully trained service dog are allowed to go to college together. Service Dog Certification

Although it is not a legal requirement, getting your service dog registered and having service dog accessories may make things easier when it comes to accessing a college dorm or the classroom. Again, these items do not confer service dog status and are never substitutes for properly qualifying for a service dog.

To have a service dog, you must have a qualifying disability and your dog must be fully trained to perform a job or task relating to that disability. If and only when you are fully qualified, then you can consider things like registration, ID cards and vests.

To have a fully registered service dog for college, follow these steps:

Find the right service dog

Be sure your service dog is of the right age and breed for the tasks you will need it to perform. Also, ensure your potential service dog has the right characteristics and temperament to fulfill its duty under any circumstance it may encounter while on a college campus.

Know what tasks your service dog needs to perform for you

Locate a reputable service dog breeder or trainer, or prepare for the training yourself. You may want to talk to a therapist to fully understand how your service dog can help you.

Train the service dog for the tasks

Put in the time to properly train the dog for service. Training a service dog can take up to several months and years, depending on the difficulty of the tasks or the trainability of the dog.

Pass a Public Access Test

The dog will have to pass the Public Access Test. While the test is self-certified, there are several points to conclude in order for the dog to behave properly on a daily basis.

Register your service dog

Register the fully trained service dog, and equip it with the proper harness and service dog vest or identification. This step is optional, but a majority of service dog owners find it reassuring to have identification when they face the public.

Get your service dog registered below. The Service Dog and Colleges

If you need a service dog and want to attend college, know that you are allowed to do so under the protection of the Americans with Disabilities Act. This law supersedes “no-pets” policies in dormitories, classrooms, and the college campus. Although not legally necessary, having service dog paraphernalia may make the process of taking your service dog to college more accessible and less stressful. 

Despite this protection, make sure to let the college know that you will be attending with a service dog so that they can make the necessary reasonable accommodation for your educational needs and you can turn in any paperwork they might request on time.